TERMS AND CONDITIONS
Blocks for classes and privates run consecutively. A package of 10 classes is valid for a period of 12 weeks and payment is required in advance. Privates are available in blocks of 10 which are valid over 7 or 12 weeks depending on frequency (2x or 1x week). Classes and privates are assigned to a specific location and date. If you are unable to complete your block in the time period please contact one of the team. If we have not been notified of any changes to your schedule or you have not attended for two weeks, then your session(s) cannot be carried over. Please read the Cancellation terms below. In the event that your class is rescheduled or canceled, you will be offered a suitable alternative.
To cancel, call or text Robert 24 hours in advance (including Friday morning for a Monday morning appointment) to allow us to offer the time to another client who may be waiting. If you advise us less than 24 hours in advance and we are able to fill the canceled spot you will be able to rebook. Additionally, one-off exceptions may be made for illness or unforeseen circumstances, however, if you fail to show up for a previously agreed class or appointment without advising us you will not be eligible for a credit.
Pilates 4U does not offer refunds but we are happy to offer a credit for future use.